Booking/Reservations:
A valid credit card is required to guarantee your reservation. Your credit card will NOT be charged(*), it is only needed to guarantee your reservation. Payment is on arrival. If you arrive by air, please mention the flight arrival time AND the flight number.
(*)Unless you have to cancel late or do not show up, see our cancellation policy below.
Deposit (only for reservations over Euro 1000):
For reservations over Euro 1000.- we ask for a deposit of 25%. (This can be paid by bank transfer, paypal or, if you give us permission, we can also take it from your credit card). Details will be emailed to you after you have made a reservation for which this applies). In case of a cancellation the full deposit (minus euro 45.- administration costs) will be refunded according to our cancellation policy.
Payment:
Payment is on arrival. We prefer cash, but payment with your credit card is also possible. Please note that there is a surcharge of 2.5% for payments with credit card (due to the costs involved for us for credit card payments).
Cancellations Policy:
Cancellations more than 14 days prior to arrival - no charge. Credit cards will only be debited if one or more of the following conditions occur: Cancellations between 14 days and 72 hours prior to arrival - 25% of full duration charge. Cancellations less than 72 hours prior to arrival and No Shows - full duration of booking will be charged.
Minimal Stay:
A minimal stay of two nights is required. For bookings which include a friday and/or saturday a minimal stay of three nights is required(*), unless a shorter stay fits in between other bookings. For shorter stays please check the options for your dates with our "check availability" feature, or email us.
*For holidays and other special dates (new year, Queens day) longer minimal stays may apply.
Check in and check out:
We open at 10 AM. We expect you to arrive with us at the given arrival time or at 10 AM if your arrival time is before 10 AM. Normally your accommodation will be ready and available at 2 PM, normal check out time is at 11 AM. We are however as flexible as possible with that. If the accommodation is not occupied you can get the accommodation early on your date of arrival and check out late on your date of departure. You can always bring in your luggage early on the day of arrival (starting from 10AM!) and leave your luggage with us for the remaining of the day of departure.